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RPA is rapidly claiming a place for itself in the corporate structure. So as we see, in a nutshell, the most crucial factor that governs the long term efficiency of RPA implementation is that it is aimed not at reducing labor costs, but at adding value to the current business workflows of any enterprise on the most significant levels: operational, customer, and high-value work.
That might not be a shock to you, but it’s important to remember that with the technology changes there must be a cultural shift too
Technologies, such as RPA set good examples of valuable tools for employees who are standing in a path of workplace digitalization.
