ElectroNeek Bot Library

Order routing

Case for Automation

Orders often come to the wrong department before reaching the appropriate staff member or department through a forwarded email. This happens because orders come in from various sources (web forms, portals) and are not always addressed correctly. Such situations lead to delays in order execution as well as poor customer service.

 

Bot Activities
  • Recognizes order data based on preset criteria/order template
  • Forwards orders to the correct recipients
  • Notifies relevant parties [ED6] of the completion of a task
Automated software

MS Outlook

🚀 Author
  • Electroneek
📒 Bot Category
  • Document processing
💡 Tags
Related Blog Post
‘RPA 101’: What is Document Recognition?
29th January 2020
‘RPA 101’: What is Document Recognition?
‘RPA 101’: What is MS Automation?
17th January 2020
‘RPA 101’: What is MS Automation?

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