ElectroNeek Bot Library
Order routing
Case for Automation
Orders often come to the wrong department before reaching the appropriate staff member or department through a forwarded email. This happens because orders come in from various sources (web forms, portals) and are not always addressed correctly. Such situations lead to delays in order execution as well as poor customer service.
Bot Activities
- Recognizes order data based on preset criteria/order template
- Forwards orders to the correct recipients
- Notifies relevant parties of the completion of a task
Automated software
Adobe Acrobat
MS Outlook
MS Word
See other Bots
Related Blog Post
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