Digitalization creates new opportunities across the enterprise and shifts expectations for how IT supports the rest of the business. To achieve digital business’s strategic goals, management must make the commitment to invest in building a digital-ready workforce but many are not sure how to get started.
Executives can no longer take a slow, reactive response in building digital capabilities. They must rethink how they approach the workforce transformation through a holistic, integrated strategy. A strategic workforce plan is critical to building a continuous pipeline of high-caliber talent.
The secret to digital is analog. By analog we mean people: people who are collaborative, agile, analytical, innovative, and who have the ability and desire to exploit emerging technologies for better business outcomes.Tina Nunno
Vice President and Gartner Fellow, Gartner Research
Essentials for workflow digitalization
With the right digital talent management practices, executives can build a high-impact digital workforce that will enhance digital business performance and the customer experience.
However, working with new programs and applications, managing unfamiliar business processes – all of this has to be learnt fast and used daily. In reality, there is a way to streamline business processes leaving unnecessary routine operations in the past.
Technologies, such as Robotic Process Automation (RPA) and Optical Character Recognition (OCR) are good examples of valuable tools for employees who are standing in a path of workplace digitalization. RPA mimics the actions that people do in front of a computer using a mouse and a keyboard to do daily office tasks like extracting information from an invoice or contract and entering data to a spreadsheet or CRM system (Salesforce). It allows employees to spend less time on routine and get more involved in more exciting, higher-value assignments that require strategic and analytical skills.
For instance, ElectroNeek is focused on the needs of IT professionals, so even junior IT folks can use it to build powerful automations in days. A single automated process with ElectroNeek can generate $100k-$250k in business impact due to significant time savings on the execution of repetitive tasks (bots work 10-100x faster than employees) and taking the human out of the loop. Unlike all other Robotic Process Automation vendors, we let customers automate as many processes as they want and run them concurrently, driving scaling costs to $0 (other vendors will charge for each procedure you automate and run simultaneously).
To learn more about the use of ElectroNeek RPA in your workplace, reach out to our automation experts.