Hello, I am Sergey Yudovskiy, Co-Founder and CEO of ElectroNeek, a leading robotic process automation (RPA) vendor for managed service providers (MSPs).
I am happy to announce that today we are launching the ElectroNeek Winter ‘21 product release, and I am very excited to share all of the great features and updates waiting for you in this new release.
Since ElectroNeek’s conception in 2019, we have worked diligently to enable MSPs to grow their automation business units with a robust RPA ecosystem. The Winter ‘21 product release is the next step in ElectroNeek’s journey, as we focus on not only adding new intelligent capabilities and features to our core products (Studio Pro, Bot Runner, and Orchestrator), but an entirely new product in the form of the MSP Toolbox.
Before we jump into the details here are the highlights from the Winter ‘21 release:
- MSP Toolbox is a new product available for partners dedicated to the success of MSPs through new features such as an automated lead distribution system.
- Elevated security and compliance features to further enable client’s trust in the ElectroNeek RPA ecosystem.
- New multi-language UX support to lower the barrier of entry for RPA developers in markets around the world.
- Bot management with Tokens to simplify role-based access and bot user management.
- Major automation tools updates to existing products in the ElectroNeek RPA ecosystem, such as UX updates to Studio Pro.
The Winter ‘21 product release is the culmination of ElectroNeek’s commitment to becoming a one-stop-shop for all business needs MSPs have as they grow their Automation-as-a-Service solutions.
Now let’s dive into the details.
Introducing ElectroNeek’s MSP Toolbox
I am proud to announce the next great product for ElectroNeek partners: the MSP Toolbox.
The MSP Toolbox represents our commitment to the growth of each of our partners. This new product available for our partners in the ElectroNeek RPA ecosystem was designed specifically for the growth and success of MSPs.
At the very core of the MSP Toolbox lies an automated lead distribution system that will allow partners to:
- Tap into the flow of incoming leads;
- Select prospects to target based on mutual fit;
- And, control the progress of each lead processed during the sales cycle.
In addition, the MSP Toolbox allows MSP partners to take more control and ownership of their developed bots. The MSP Toolbox allows MSPs to protect the RPA bots that they build in the ElectroNeek RPA ecosystem so that a partner’s bots cannot be modified by a third-party developer. This addition further supports partners that focus on providing RPA services using a subscription model.
With the MSP Toolbox, ElectroNeek lays the foundation for future investments in our partners’ ability to issue their own RPA bot license. These future investments will add features such as enabling subscription- and consumption-based pricing of RPA services delivered through the platform, with API requests execution and automatic client billing through the ElectroNeek platform.
The culmination of features in the MSP Toolbox allow MSPs to grow monthly and annual recurring revenue from licensing their own automation solutions built in the ElectroNeek ecosystem. From billing and licensing to managing client projects, the MSP Toolbox sets the groundwork for a one-stop-shop for managing your MSP’s automation business.
I am excited to see how our partners leverage the MSP Toolbox to grow beyond our wildest imagination!
Elevated security and compliance features designed to build client trust
With more and more MSPs and their clients leveraging the ElectroNeek RPA ecosystem as a core part of their automation initiatives, we set security as a vital strategic focus for the company. With the Winter ‘21 product release, I am proud to announce that ElectroNeek was awarded SOC2 Type 2 certification in November 2021.
New security features currently available with the Winter ‘21 release include Single Sign On (SSO) in the user portal. The addition of SSO also allows for the ability to automatically create and record security logs.
Our information security policies and business processes are based on broadly accepted international security standards, such as ISO 27001 and ISO 9001, with formal certification planned for 2022. Also in 2022, ElectroNeek expects to complete requirements for GDPR and HIPPA compliance and obtain the correspondent certificates.
Global multi-language UX support for 5+ languages
Throughout 2021, it is clear that RPA services have experienced growth in all regions. ElectroNeek is committed to support automation businesses in their operations across the globe, and recently announced a successful launch in Latin America and India, as well as Australia.
With the Winter ‘21 product release, ElectroNeek products (including Studio Pro), will be available in the following languages:
As a company, our vision for the future includes accessible RPA in every region across the world. With the addition of support for new languages, we aim to lower the entry barrier for RPA developers in markets that are experiencing explosive growth of automation services.
Single-point Bot management approach
Speaking of lowering the barrier of entry, the Winter ‘21 release adds further flexibility to bot management with ElectroNeek products. We are introducing a seamless token-based approach for connecting bot runners to an Orchestrator.
Easily create, deploy, and terminate tokens to simplify bot user management, as bots now are not associated with login credentials of a specific user, which makes doing business with larger clients significantly easier.
Major automation tools updates to Studio Pro, Orchestrator, and Bot Runner
Lastly, the Winter ‘21 release includes a swath of major automation tools updates for the core ElectroNeek products: Studio Pro and Orchestrator.
Feature updates for Studio Pro include:
- Major UX updates, placing a focus on developer productivity and ease of use
- Long-awaited light theme
- Redefined canvas
- Updated UX for Project Structure
- New no-code/low-code activities for email automations and anti-captcha features
- Microsoft Edge browser support
The Winter ‘21 release also introduces a standalone product for On-Premises (On-Prem) Orchestration. Additional feature updates for both SaaS and On-Prem Orchestration are designed to improve visually managing queues, and include:
- Role-based access
- Improved UI
With these updates, we’re excited to offer our partners even more flexibility as they develop and grow their RPA business units and offerings.
ElectroNeek Winter ‘21 product release updates and features establish a vision for the future
The Winter ‘21 product release furthers our commitment to providing an RPA ecosystem of innovative products that focus on our partners’ business growth beyond just business automation tools.
With the introduction of a new product specifically designed to support an MSP’s business growth in the MSP Toolbox, the Winter ‘21 release places a focus on supporting our partners not just with new features and capabilities, but enhanced business support as well. Along with further investments in security and compliance, as well as updates for task mining and automation capabilities, ElectroNeek is committed to providing our partners with all the tools they need to succeed in the automation marketplace.
The continued evolution of ElectroNeek’s RPA ecosystem sets us further down the path to becoming a one-stop-shop for all business needs that MSPs have as they grow their Automation-as-a-Service offerings. Our teams are excited to share these updates with you — we can’t wait to see what we can all accomplish together!
The ElectroNeek Winter ‘21 release is available today for all our customers! Interested to learn more? Contact one of our sales representatives to learn more.
Sergey Yudovskiy, Co-Founder & CEO, ElectroNeek