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Cybersecurity Automation with RPA: Why Does it Work so Well for MSPs?

/ ~ 7 minutes read


Cybersecurity is one of the most vital elements of the infrastructure of an MSP in a highly connected world. As the number of systems, technologies, and networks to the business workflows increases, more protection is required. In essence, with so many different systems interchanging, sensitive data can be vulnerable if not secured well, making it crucial to protect systems, software, and data. With the continuous need for cybersecurity growing, so does the need to manage it. 

Currently, cybersecurity automation provides MSPs maximum security while reducing risks and eliminating manual management. It is an efficient solution for MSPs and solves many of the challenges faced in ensuring safety.

Cybersecurity challenges for MSPs

MSPs face numerous challenges as cybersecurity threats become more sophisticated. Companies need to focus more on safeguarding sensitive data, which requires expertise and tools to keep up with the evolving technologies. The current MSP cybersecurity market is moving towards a new era where traditional sales and support need to change to thrive.

New threats are constantly emerging for MSPs, especially when using old cybersecurity approaches. The old-school method of just protecting the network perimeter is not enough in today’s technological landscape. The main challenges include: 

  • Presence of complicated networks with no proper structure.
  • The speed of technological advancements.
  • The presence of new sophisticated malware.
  • The inefficiency of cybersecurity management systems that are prone to errors.

Above all, the primary hurdle is accurately identifying what is happening in a network and developing the right action plan, especially when so many alerts are received from different systems daily. Such processes, if done manually, can result in costly errors that may take even longer to resolve and, in worst cases, can even lose sensitive client data resulting in damage to the reputation of MSPs.

Why do MSPs need cybersecurity automation?

The primary way to succeed in today's MSP market is through reducing the burden of manual task management through robotic process automation (RPA). RPA addresses one of the MSPs' weakest spots in respect to cybersecurity, which is human error. Human errors include; missing essential software updates, misconfiguring servers, and many others, which are responsible for spending millions on cyber breaches.

Cybersecurity automation with RPA and other intelligent technologies can dramatically reduce the error rate and rely on precise and constant automated workflows. A few primary ways in which RPA helps MSPs are:

  • Quicker detection and responding time of cybersecurity breaches: RPA can reduce threat recognition times to just a few weeks or days, otherwise taking way more time. In essence, responding faster reduces the loss sustained by MSPs due to a specific threat.
  • Enforces security controls automatically when threats get detected through RPA: Electroneek's platform performs automatic cybersafety in an advanced, faster, cost-efficient, and adaptable manner like no other option available currently for MSPs.
  • RPA provides more time for employees to focus more on higher-order functions: Cybersecurity automation with RPA does most of the heavy lifting, and more time gets allotted for making decisions and building relations to grow the business of MSPs.

Let's divulge a few primary benefits of RPA in cyber safety for MSPs:

  • It is cost-efficient and less time-consuming:  As RPA makes incident management responses dynamic and uniform. Additionally, it eliminates repetitive tasks allowing for more focus on strategizing.
  • Lower error rate: RPA removes the human element from the relevant workflows, allowing allocation of resources to the most essential.
  • Optimization of the decision-making process through identifying inadequacies: Such issues get corrected by actionable and standardizing procedures resulting in a very secure environment for MSPs.

6 Use cases of cybersecurity automation for MSPs

Exploring the practical application of cybersecurity automation with RPA is crucial to understand its actual value. Below are six use cases for MSPs:

1.Secure data migration from legacy systems: 

MSPs regularly add technologies to their technology stacks, making moving vital data flows from legacy systems to new ones a critical task. 

RPA can help in automating the discovery and classification process of such sensitive data along with risk classifications. Hence, eliminating human errors and improving compliance allow programs to run seamlessly and accurately around the clock.

2. Detecting leaks and loss of data:

RPA is very efficient in monitoring data leaks and losses. The bots are created, deployed, and orchestrated effortlessly with ElectroNeek's highly integrated platform. It discovers potential data loss and enforces customized security controls to correct the issue quickly. 

An MSP's workforce may become caught up with a lot of work. It might have a potential data leak resulting in the loss of sensitive client data, which erodes the company image. To avoid such high-pressure situations, RPA can automatically detect such issues in real-time and alert the staff. 

For example, RPA checks if sensitive data is stored in an unauthorized location and removes the data. In essence, private data gets categorized to help automation solutions to refine the entire cybersecurity workflow.

3. Exposing threats: 

On identifying network vulnerabilities, ElectroNeek's platform assists the staff of an MSP in comprehending each exposure in-depth to map out end-to-end processes to zero in on the root problem areas. The software platform can even provide recommendations on solving complex issues while keeping system and application administrators in the loop to help track progress. All the above gets done with little to no manual intervention. For example, some problem areas are challenging to find and solve manually and often get missed making RPA highly relevant in locating and offering corrections vital to MSPs' success.

4. Improving cybersecurity business results: 

The advantage of RPA is that it provides highly secure and automated processes to secure data, further strengthening client trust and confidence in cybersecurity services. In addition, it allows for time and resources savings while improving cybersecurity workflows. According to Forbes, the future of cybersecurity gets closely integrated with automation. Hence, RPA lets MSPs lead a successful business with a competitive edge.

5. Getting rid of unauthorized access: 

RPA filters prevent unauthorized users from accessing a specific system; particular credentials are required. It provides another deep layer of encryption to protect data from malware. For instance, it automatically blocks anonymous users from accessing systems and alerting staff resulting in more robust security measures.

6. Application security: 

Application security automation involves prevention and counterattack measures during the development life cycle. It protects systems from attacks caused by late upgrades, application design, development, and maintenance flaws. RPA ensures that deficiencies and late upgrades don't cause negative consequences and can even notify MSPs when a specific upgrade is late.

Testing cybersecurity RPA tools

The main criteria for MSPs when selecting RPA tools are primarily based on price and functionality. After the selection procedure, companies focus on ensuring security features, such as encryption for the data, are in place. Hence, making the vetting process of RPA tools crucial to avoid security vulnerabilities in the RPA implementation phase through using a security testing supplier.

Why ElectroNeek is a good automation provider for MSPs’ cybersecurity needs?

It is evident, hackers are getting more sophisticated and are even employing automation to exploit weaknesses. With such advanced malware, the only way for MSPs to be secure is through RPA. As a new generation RPA platform, ElectroNeek can assist in analyzing data, locating unknown threats, and building an automated attack DNA that enforces complete protection to ensure all attacks are solved faster, minimizing the damage. Additionally, ElectroNeek’s automation solutions can also locate weak points and offer corrections without much manual intervention.


The cybersecurity world is advancing, and so are the types of threats. Choosing the right automation solutions for cyber safety is vital for MSPs to succeed in a cut-throat market. ElectroNeek offers advanced end-to-end automation solutions that can ensure your MSP’s systems and data remain the most secure. If interested to know more about it, please contact our team.

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