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Security

Security
at ElectroNeek

ElectroNeek uses enterprise-grade leading practices to protect our clients.

Our Security
Commitment

At ElectroNeek, our clients’ trust is #1 Priority.

We uphold the highest standards of data privacy and security. As we know how important it is to keep your employee data secure. ElectroNeek conducts regular penetration testing and security reviews, designed to be SOC2 compliant, and encrypts data that is resting and in transit. Our customers entrust sensitive data to us. Ensuring it’s secure is our promise.

Secure and Reliable Infrastructure

ElectroNeek utilizes Amazon Web Services (AWS) for the hosting of staging and production environments. AWS data centers are checked by 24×7 security, biometric scanning, video surveillance and are SOC 1 and SOC 2 certified. A global class application security.

Data
Encryption

Data is encrypted in-transit using bank-level TLS 1.2. Data is encrypted at-rest using 256-bit encryption through native AWS capacity.

Single Sign-On
(SSO)

SSO lets you authenticate users in your own systems without needing them to enter additional login credentials. All our plans include SSO via SAML 2.0 and OAuth with no added costs.

Data Permissions
& Authentication

Access to your customer data is limited to only authorized employees who need it for their job and data access gets logged.

Mixpanel
Analytical Tool

ElectroNeek uses Mixpanel to analyse client experience. All user-data is managed in real time to find trends and behaviour patters. The Mixpanel has strict privacy policy which strengthens our security promise further.

Enterprise Ready
Compliance

SOC 2 Type II

ElectroNeek is SOC2 compliant. ElectroNeek has been audited by an independent firm who has confirmed that we meet the requirements set forth in TSP section 100, 2017 Trust Services Criteria for Security, Availability and Confidentiality.

Our Ongoing
Commitment to Security

Employee
Trainings

Security is a company-wide effort. All our employees finish an annual security training program and employ best practices when dealing with client data.

Secure Software
Development

ElectroNeek uses a diverse set of manual and automatic data security and vulnerability checks at every stage of the software development lifecycle.

Security
Team

ElectroNeek hires staff responsible for reviewing, updating, testing and maintaining our security and privacy policy.

ElectroNeek Responsible
Disclosure Policy

Data security is a top priority for ElectroNeek, and ElectroNeek believes that working with skilled security researchers can locate weak spots in any technology. If you believe you’ve found a security vulnerability in ElectroNeek’s service, please let us know; we will work with you to resolve any issue promptly.

Disclosure
Policy

If you believe you’ve discovered a potential vulnerability, kindly inform us by emailing us at compliance@electroneek.com. Give us a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within one week of disclosure.

Make a faithful effort to avoid violating privacy, destroying data, or interrupting or degrading ElectroNeek’s service. Please only interact with domains you own or for which you have explicit permission from the account holder.