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IntelliDocs 2.0

This article describes how IntelliDocs 2.0 processes documents, how files are handled, and which 3rd Party Services are involved. 

IntelliDocs 2.0 platform automates the extraction and processing of data from various document types, including structured, semi-structured, and unstructured formats. From a privacy and compliance perspective, this platform must handle sensitive information appropriately to meet regulatory requirements and maintain privacy. 

How are documents handled?

Documents are sent to the IntelliDocs 2.0 API encoded in base64 format. Depending on the document type, it is transformed and sent for processing to the OpenAI API service for data extraction along with the document model description provided by the customer. IntelliDocs then passes the extracted data to the requester.

Are the documents processed by IntelliDocs stored in the ElectroNeek Platform?

Documents and the data extracted from them are processed in memory and not stored in any permanent storage. 

Is the extracted data stored in the ElectroNeek Platform?

No, it isn’t. The data extracted from the document is transmitted to the requester. 

In the scenario where the process is initiated by an ElectroNeek Bot (Studio Pro or Bot Runner), the data is stored in the customer environment's local variables during the bot runtime.

Is data transferred through secure channels to the client's endpoints?

Yes, it is. All data flows use HTTPS (TLS 1.2), WSS, and JWT Tokens.

How does OpenAI handle the documents?

Key points:

  • OpenAI does not train on the document data provided by the users. 
  • The users own their data inputs and data outputs.
  • OpenAI API Platform has been audited and certified for SOC 2 Type 2 compliance.
  • Data is encrypted at rest (AES-256) and in transit (TLS 1.2+)

How does OpenAI handle data retention and monitoring for API usage?

OpenAI may securely retain API inputs and outputs for up to 30 days to provide the services and to identify abuse. After 30 days, API inputs and outputs are removed from OpenAI systems, unless it is legally required to retain them.

For more information on OpenAI Enterprise Privacy visit: