Gartner: RPA Adoption Growth Prediction for 2020

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    Companies seeking to use Robotic Process Automation, Artificial Intelligence, and other next-gen technologies to transform for new opportunities have to overcome barriers to adoption.

    Related article: RPA Is One Of The Global Technology Trends for 2020

    Gartner published a study that indicates that in order to succeed in implementation, it is vital to gain the proper skills and learn to focus. They also shared several predictions that help CIOs begin the transition to technology maturity, and we want to share the highlights.

    According to Daryl Plummer, Distinguished VP Analyst and Gartner Fellow, Chief of Research, humanity has entered an age where people like testing technology in different scenarios. The use of RPA alone offers numerous options for changing the system a business can operate. It also improves the way people will be able to relate to one another and how they do their work.

    The problem with this shift is that operationalizing digital ambitions is often harder than most companies imagine. Many barriers exist to hold back implementations at scale. There are not enough required skills, policies, and working methods that are not relevant anymore.

    But these barriers are beginning to fall s technology matures, and the skills and ideas for implementing it begins to grow, it becomes easier to locate a point of “techquilibrium,” where digital needs balance with traditional business requirements. At this point of balance, organizations benefit from the use of technologies to solve real-world problems, rather than just POCs.

    How are emerging technologies like RPA and AI moving past barriers and begin to scale?

    “Focus” could be the most critical word in the process of technology maturity. As all types of companies learn to apply technologies in use cases that require scale, they discover the path forward from experimentation to everyday use.

    Barriers to widespread adoption of new technologies like RPA can range from skills to politics and often have little to do with how different technology is. The problem of technology application is in the vision to see how it should be used. Read more about scaling RPA here.

    AI projects are moving from experimentation to real use cases, as programmed robots become more commonplace. But tools are at the lowest level of the totem pole in building lasting success. Higher up is the opportunity afforded by vertical industry application. As industries apply AI and other emerging technologies to solving long-held problems or creating innovation, the business case is made easier.

    How are employee experiences changing the expectations and processes of work?

    “The future of work” has become a phrase linked to changes in both expectations and experiences of everything from employee actions to educational processes. The use of technology to change experiences has always struggled to keep up with the way people can use technology.

    Moreover, maintaining ethical standards for work and the use of technology will always remain at the forefront of innovation and the development of work.

    For instance, ElectroNeek is focused on the needs of not only IT professionals but business users too. Even junior specialists from any department can use it to build powerful automations in days.

    Unlike all other Robotic Process Automation vendors, we let customers automate as many processes as they want and run them concurrently, driving scaling costs to $0 (other vendors will charge for each procedure you automate and run simultaneously).


    To learn more about the opportunities that RPA will bring to your company, book a live demo to get insights tailored to your workflows.