Best RPA (Robotics Process Automation) Tools in 2020

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    Updated on March 12th, 2021

    Robotic Process Automation market is an extremely dynamic environment nowadays.  RPA future in 2020 seems competitive and no one could deny that for vendors, it gets more and more challenging to keep up with the pace of developments in RPA in 2020. 

    But what about customers thrashing around “best rpa software 2020” and “top rpa tools 2020” headlines? Which robotic process automation platform should they choose? And, what’s more, how?

    In this article, we will try to answer these questions and provide you with the list of top 10 RPA tools that can be efficiently used in various industries and company sizes. 

    Let’s start with definitions and areas of consideration.

    What is RPA?

    Robotic Process Automation is a technology that uses bots to mimic human’s repetitive, mundane tasks within computer systems. It allows people to execute daily business operations more productively and efficiently.  

    What are the advantages of using RPA tools?

    It becomes a common practice today to use RPA tools in a company’s daily routine. Mostly it is due to the absolute advantages of technology. The most important ones are as follows:

    Which factors should you consider while selecting a RPA software?

    The RPA vendor market is expanding rapidly. It is no wonder that choosing the technology that would ideally suit your business needs would be challenging. We can address various factors in the selection process. However, G2 RPA platforms’ satisfaction score lists three significant criteria that customers value the most while using RPA:

    A G2 algorithm calculates the first factor (usability) based on satisfaction ratings encompassing the ease of product administration and whether it fully meets the business requirements.

    According to G2, the top 10 RPA vendors with the highest ease of use among customers are the following:

    (in brackets we have outlined the percentage of users who voted for the ease of use of the particular solution)

    1. ElectroNeek (97%)
    2. Laserfiche (92%)
    3. UiPath (91%)
    4. Helpsystems Automate Robotic Process Automation (90%)
    5. Automation Anywhere (90%)
    6. BluePrism (89%)
    7. WinAutomation by Softomotive (88%)
    8. Workfusion Intelligent Automation Cloud (87%)
    9. Pega Platform (86%)
    10. Nintex RPA (85%)

    Apart from the usability, some other components can help you decide on the right solution for your business, for example, the price, the scalability of the products, and the technical nuances.

    In this article, we took a closer look at some of the top vendors from the G2 highest ranking.

    List of top 10 RPA tools 2020

    1. ElectroNeek

    We have put ElectroNeek first due to the combination of advantages acknowledged by the biggest technology ranking agencies, i.e.:

    Due to these factors, ElectroNeek has gained acknowledgment by various ranking agencies. Here are some of the platform latest awards:

    There is one more factor that stands ElectroNeek out of its competitors:

    A disruptive business model: ElectroNeek charges only for Studio IDE license and allows for building limitless bots at no cost.

    Free offerings: Free Online Academy, Community forum and Knowledge base


    The key products of ElectroNeek are described above.

    Studio Pro is a tool that allows users to seamlessly build RPA bots at zero cost and with no programming skills. Studio Pro users pay only for the integrated development environment and can use the bots forever (on premises or in Cloud).

    Orchestrator is a single control room for bot integration and management. Being laser-focused on connectivity ElectroNeek Orchestrator is a great tool to maximize return on automation.

    Some useful features of Orchestrator are listed below:

    Management: Triggers & Scheduling
    Provisioning: API & Webhooks
    Protection: AWS Guard Duty & SOC Compliant
    Deployment: ElectroNeek Cloud & On-premises
    Connectivity: Zapier & Steps
    Logging: Errors & Steps
    Monitoring: Statuses & Processes

    Clients: PwC, IBS, Softline, Electrolux

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    2. Laserfiche

    Target audience: mid and large size companies (local, state and federal government, wealth management, higher education, healthcare)



    Clients: Menlo Technologies, Inc., Victoria’s Secret, The American Red Cross,
    Molina Healthcare Inc

    3. UiPath

    Target audience: mid and large size companies


    Free offerings: training, 60 days trial, UiPath Community Edition (a version for scientific professionals and small companies with annual turnover under $5 mln)


    Key components:

    Clients: Atos, PWC, Lufthansa, HP, DHL

    Sign up for a free demo with our experts to discover more RPA use cases from your industry

    4. Helpsystems Automate Robotic Process Automation

    Target audience: mid and large size companies (banking, finance, insurance healthcare)



    Free offerings: not provided


    Clients: Trans World Entertainment, Columbia Sportswear, KEHE Distributors, Carter Bank

    5. Automation Anywhere

    Target audience: mid and large size companies (banking, finance, IT, telecom, healthcare)



    Clients: Google, Siemens, Cisco, Dell, MasterCard

    6. BluePrism

    Target audience: large size companies (healthcare, telecom, media, manufacturing)



    Clients: O2, Walgreen, Heineken.

    7. WinAutomation by Softomotive

    Target audience: mid and large size companies 



    Clients: IBM, Siemens, Xerox и Teva

    8. WorkFusion

    Target audience: small, mid and large companies (finance, insurance, healthcare, manufacturing, telecom)



    Clients: Scotiabank, Deutsche Bank, Polaris Transportation

    9. Pega Platform

    Target audience: mid and large size companies (public administration, machinery, telecom, banking)



    Clients: Vodafone Spain, Siemens, Transavia Airlines

    10. Nintex

    Target audience: mid and large size companies



    Key components: Nintex Workflow allows for automating workflow and content processes to create collaborative environment among teams and shareholders. Nintex Document Generation and Nintex Forms connect smart data inputs directly into workflows which makes the data management easier and faster.

    Clients: Bridgestone, Auswide Bank, DNL, Kaspersky


    As you could see, there are a plethora of really reliable tools in an RPA world. Certainly, it is quite challenging to compare them, since dependent on a business scale and needs, various factors can be encountered.

    Yet G2 rating lends a helping hand here again. Based on a number of criteria, such as: technology specifics (attended and unattended automation), safety aspect (data and product security), enhanced automation tools (Intelligent Automation or other innovative tools) there are top RPA vendors by G2:

    And below we provide you with a comparison grid among 4 of them (we selected them based on the 3 factors listed at the beginning of the article: ease of use, meeting requirements and ease of doing business with):

    Though Electroneek leads in multiple aspects in the grid above, it should be noted that each solution presented above has its exclusive advantages. Those advantages could be revealed only after you dig really deep into them. And considering the free offerings, most of the vendors provide to the business nowadays, booking a demo can be an excellent try to start your automation journey.