Top 10 Best RPA (Robotic Process Automation) Tools in 2021

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    “If a process is repetitive then it must be automated.” This simple yet holistic paradigm has never sounded so tempting for service providers and businesses. And though Robotic Process Automation has been in the game for decades, the last few years can be regarded as a golden age of automation for sure. So what is RPA in 2021?

    Clearly, the popularity of RPA is not triggered only by COVID-19. The digitization that the global economies have observed within the last 2 years is making businesses break their work patterns at warp speed, and with the technology that is no longer an emerging one, the future of RPA as well as predictions for 2021 remain bright, and we see more RPA leaders entering the market. 

    So let’s figure out which RPA tool is the best one?

    In this article, we will define RPA, discover its advantages and areas of use, and observe the ten leading RPA tools in 2021 that can help your MSP business ride the wave of automation.

    What is RPA?

    What are the advantages of using RPA tools?

    How We Chose the Best Robotic Process Automation Software?

    The Best Robotic Process Automation (RPA) Companies of 2021

    Top 10 Robotic Process Automation RPA Tools in 2021

    As a final note

    What is RPA?

    Robotic Process Automation (RPA) is a technology of using software bots to imitate repetitive human actions performed on a desktop or in a browser.

    RPA handles the most mundane tasks executed usually manually by humans. Several criteria will help you identify whether your tasks fall under Robotic Process Automation or don’t:

    Even though bots work closely with humans, one of the key criteria of an automation-prone task is minimum human intervention. This means that the task has a zero to minimum exception rate and can be easily automated.

    Prior to implementing RPA, it’s worth re-evaluating your team’s daily activities. If there are tasks they perform repeatedly over and over for a while, then it can definitely be automated.

    Typically automation-prone tasks imply data processing. However, you cannot take a chaotic bunch of data in various formats and automate them with a mouse click. For data to be processed, it should have the proper format, i.e. to be in a digital format and be structured. 

    RPA is a non-invasive tool that works on the surface of the systems. This means that bots can make multiple systems talk to each other. It may include both web applications and corporate legacy systems as well as any web/desktop-based activities.

    Labor-intensive manual tasks performed regularly are prime candidates for Robotic Process Automation. The examples may include copying and pasting data, searching and reconciling data, creating reports, and formatting.

    What RPA bots can do:

    What are the advantages of using RPA tools?

    Reduced costs and increased productivity

    Depending on the industry and function you work in, RPA can save from 30 to 60% of your expenditures. It does not necessarily mean that you will cut on your manpower. On the contrary, by implementing RPA, you can re-evaluate your team, allow them to work on more strategic tasks, and let bots do all the dirty work for them. 

    Enhanced accuracy

    Bots do not make mistakes (apart from the exceptions, which are actually caused by humans). This means that by entrusting your routine operations to bots, you can expect 100% accurate results and overall data consistency. In accounting and finance, a single error can lead to drastic consequences, and that is why accounting operations are one of the first tasks on the list when it comes to RPA.

    Flexibility

    Due to its invasive nature and the simple installation process, RPA is one of the most flexible technologies to work with. Yet the impact it brings to the companies is equal to the complex legacy systems that serve multiple departments and functions.

    Scalability

    The best part about RPA is that once you’ve automated a task and seen the impact, your appetite for maximum productivity may become insatiable. And that is reasonable as RPA is one of the most scalable technologies, especially when it comes to an affordable Robotic Process Automation platform tailored to SMB business needs. 

    How we chose the best Robotic Process Automation software?

    Different RPA tools may have promising offerings at first look. But the devil is in the detail. In the infographic below, we’ve illustrated 7 key criteria any service provider should look at when choosing an RPA vendor.

    How We Chose the Best Robotic Process Automation Software?

    The best Robotic Process Automation (RPA) companies of 2021

    Let’s have a look at the list of the best RPA companies in 2021:

    #1) ElectroNeek

    #2) Automation Anywhere – RPA | Robotic Process Automation

    #3) UiPath RPA

    #4) Blue Prism

    #5) Laserfiche

    #6) Microsoft Power Automate

    #7) Appian

    #8) Automate Robotic Process Automation

    #9) Nintex RPA

    #10) Intellibot

    Top 10 Robotic Process Automation (RPA) tools in 2021

    Now let’s dive deeper in each solution listed above.

    #1) ElectroNeek

    ElectroNeek is an RPA platform that is disrupting the RPA market with its one-of-a-kind solution for Managed Service Providers and IT teams. Bots built in its Studio Pro IDE do not need licenses to run. This means that it requires no commercial software and companies that choose ElectroNeek for their automation needs can scale up exponentially. 

    Learn more about ElectroNeek disrupting model

    The key features include a no-code/low-code environment for non-technical professionals, advanced JavaScript-based features for experienced IT teams, robust browser and desktop automation, on-premises and cloud deployments, and numerous integrations.

    Target audience: Small, Medium, Large businesses

    Pricing

    Starting from: $0

    Licensing model: Free RPA bot licenses, Subscription

    Features

    Integrations

    ElectroNeek integrates with 100% of the most popular apps with Zapier (2000+). The list of the integrations include:

    #2) Automation Anywhere

    Automation Anywhere is one of the top RPA solutions focused on automating enterprise-grade companies from financial, public, telecom, HR, and many other sectors.

    Among the key features are: attended and unattended automation, IP address processing, data processing, and compliance operations automation. Security is a top priority for the vendor, hence they have several types of security frameworks (role-based, network-based access management, end-to-end data protection, etc.)

    Target audience: Enterprise

    Pricing

    Starting from: $995

    Licensing model: One-Time License

    Most popular features 

    Integrations

    Integrates with 5% of the most popular apps:

    #3) UIPath

    UiPath is a cloud-based automation solution that assists enterprises and government organizations in streamlining their operations. 

    Among the key features of UiPath are a no-code/low-code development environment, the ability to code by using multiple coding languages (Java, VB.Net, Python), and the capability for users to store licenses in a single database.

    Target audience: Enterprise

    Pricing

    Starting from: $3,990/year

    Licensing model: Subscription

    Most popular features

    Integrations

    Automation Anywhere Integrates with 20% of the most popular apps:

    #4) Blue Prism

    Blue Prism is a drag-and-drop RPA platform that allows businesses of all sizes to build RPA bots and manage the key areas of their business: operations, systems, communications, and employees.

    Among the key features that Blue Prism offers to its users are speech-to-text conversion, data search, machine learning, customized process libraries, open API, and chatbots.

    Target audience: Small, medium, and large businesses

    Pricing: On-demand

    Most popular features 

    Integrations

    Most popular applications

    #5) Laserfiche

    Laserfiche is an automation tool that mostly focuses on application and content management activities across an organization. 

    The key features include a no-code development environment, intelligent document management, and enhanced compliance solutions.

    Target audience: Small, medium, and large businesses

    Most popular features

    Integrations

    Laserfiche integrates with 15% of the most popular apps:

    #6) Microsoft Power Automate 

    Microsoft Power Automate is a cloud-based RPA tool that helps large companies in managing their desktop and web application-based tasks. 

    It is a Windows-based technology with fundamental capabilities, such as collaboration activities, event management, system monitoring, triggers, folders, files automation, and many other, for simple and complex automations.

    Target audience: Enterprise

    Pricing

    On demand (free developer seats available via a minimum purchase of more than 5,000 MS Packages)

    Licensing model: Subscription

    Most popular features of all Operations Management apps

    Integrations

    WinAutomation integrates with 15% of the most popular apps.

    #7) Appian

    Appian is a low-code RPA platform that helps small-to-large companies to build customized applications and streamline their daily operations. 

    The key features include 3-step app development, case management, BPM, and no-code integration capabilities.

    Target audience: Small, medium, and large businesses

    Pricing

    Starting from: $75/month

    Application edition: $75/user/month

    Enterprise edition: $150/user/month

    Licensing model: Subscription 

    Most popular features

    Integrations

    Integrates with 15% of the most popular apps:

    #8) Automate RPA by HelpSystems

    Automate RPA is an automation solution designed for businesses from banking and finance to healthcare and insurance. 

    Automate RPA enables users to execute data scraping, file transfer, email marketing activities, and offers a visual interface with no-code capabilities. Can be deployed on-premises or in the cloud.

    Target audience: Small, medium, and large businesses

    Pricing

    Starting from: $3,600/year

    Licensing model: Subscription

    Most popular features

    Integrations

    Automate RPA integrates with 10% of the most popular apps:

    #9) Nintex RPA

    Nintex RPA is among the list of the top no-code/low-code RPA tools for medium and large companies that allows automating routine tasks. It has a no-code drag-and-drop functionality that provides large companies with sophisticated management tools available to non-technical professionals.

    Nintex helps to ensure data consistency by helping to automate data validation, data reconciliation, and overall data management process. 

    Target audience: Medium and large enterprises

    Pricing

    Starting from: $850/month

    Licensing model: Subscription

    Features

    Integrations

    #10) Intellibot

    Intellibot is an enterprise-grade automation platform that is focused on secured solutions for companies across various industries.  

    It is a fast, easy-to-use, and scalable solution with a bunch of features, such as data extraction tools, bot performance analytics, bot management, and scheduling, which enables building even complex automations.

    Target audience: Enterprise

    Automation Building

    Pricing: On-demand

    Integrations

    Compare Robotic Process Automation (RPA) software – 2021

    Below we provide you with a comparison grid that includes 4 RPA platforms listed in the article above (we’ve selected them based on the G2 ratings for 2021. The ratings are based on a number of criteria, including: ease of use, meeting requirements and ease of doing business with):

    rpa tools comparison

    As a final note

    We’ve defined RPA, discovered its advantages and areas of use, and observed the 10 best RPA tools in 2021 that can help MSPs and IT teams be successful in their automation journey.

    The list above is mostly based on the G2 trusted rankings, which consider customer feedback, satisfaction scores, employee growth, and digital presence.

    Below is the G2 Market Momentum Grid where, along with such big players with a decades-long history as UiPath and Automation Anywhere, you can see ElectroNeek, which, while being a young entrant in the market, has achieved a leading position in the grid for the second quarter in a row. 

    In a nutshell, although each solution has its unique features and advantages, there are always high performers that, depending on your strategic goals and cost preferences, may be the right choice for your particular business.

    If you are an MSP or an IT professional with sophisticated business requirements for an RPA platform, book a demo and see how ElectroNeek can serve your technology, cost efficiency, and scalability needs.