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Top 10 Best RPA (Robotic Process Automation) Tools in 2021

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~ 22 minutes read

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“If a process is repetitive then it must be automated.” This simple yet holistic paradigm has never sounded so tempting for service providers and businesses. And though Robotic Process Automation has been in the game for decades, the last few years can be regarded as a golden age of automation for sure. So what is RPA in 2021?

Clearly, the popularity of RPA is not triggered only by COVID-19. The digitization that the global economies have observed within the last 2 years is making businesses break their work patterns at warp speed, and with the technology that is no longer an emerging one, the future of RPA as well as predictions for 2021 remain bright, and we see more RPA leaders entering the market. 

So let’s figure out which RPA tool is the best one?

In this article, we will define RPA, discover its advantages and areas of use, and observe the ten leading RPA tools in 2021 that can help your MSP business ride the wave of automation.

What is RPA?

What are the advantages of using RPA tools?

How We Chose the Best Robotic Process Automation Software?

The Best Robotic Process Automation (RPA) Companies of 2021

Top 10 Robotic Process Automation RPA Tools in 2021

As a final note

What is RPA?

Robotic Process Automation (RPA) is a technology of using software bots to imitate repetitive human actions performed on a desktop or in a browser.

RPA handles the most mundane tasks executed usually manually by humans. Several criteria will help you identify whether your tasks fall under Robotic Process Automation or don’t:

  • The task is rule-based

Even though bots work closely with humans, one of the key criteria of an automation-prone task is minimum human intervention. This means that the task has a zero to minimum exception rate and can be easily automated.

  • The task is of a high volume

Prior to implementing RPA, it’s worth re-evaluating your team’s daily activities. If there are tasks they perform repeatedly over and over for a while, then it can definitely be automated.

  • The data is structured

Typically automation-prone tasks imply data processing. However, you cannot take a chaotic bunch of data in various formats and automate them with a mouse click. For data to be processed, it should have the proper format, i.e. to be in a digital format and be structured. 

  • The task is executed in various systems

RPA is a non-invasive tool that works on the surface of the systems. This means that bots can make multiple systems talk to each other. It may include both web applications and corporate legacy systems as well as any web/desktop-based activities.

  • The task is labor intensive 

Labor-intensive manual tasks performed regularly are prime candidates for Robotic Process Automation. The examples may include copying and pasting data, searching and reconciling data, creating reports, and formatting.

What RPA bots can do:

  • Open emails and attachments
  • Copy and paste data
  • Move files and folders
  • Scrape data 
  • Make calculations
  • Reconcile data
  • Collect statistics from systems
  • Follow if-then rules
  • Fill out forms
  • Recognize and extract data from documents
  • And more

What are the advantages of using RPA tools?

Reduced costs and increased productivity

Depending on the industry and function you work in, RPA can save from 30 to 60% of your expenditures. It does not necessarily mean that you will cut on your manpower. On the contrary, by implementing RPA, you can re-evaluate your team, allow them to work on more strategic tasks, and let bots do all the dirty work for them. 

Enhanced accuracy

Bots do not make mistakes (apart from the exceptions, which are actually caused by humans). This means that by entrusting your routine operations to bots, you can expect 100% accurate results and overall data consistency. In accounting and finance, a single error can lead to drastic consequences, and that is why accounting operations are one of the first tasks on the list when it comes to RPA.

Flexibility

Due to its invasive nature and the simple installation process, RPA is one of the most flexible technologies to work with. Yet the impact it brings to the companies is equal to the complex legacy systems that serve multiple departments and functions.

Scalability

The best part about RPA is that once you’ve automated a task and seen the impact, your appetite for maximum productivity may become insatiable. And that is reasonable as RPA is one of the most scalable technologies, especially when it comes to an affordable Robotic Process Automation platform tailored to SMB business needs. 

How we chose the best Robotic Process Automation software?

Different RPA tools may have promising offerings at first look. But the devil is in the detail. In the infographic below, we’ve illustrated 7 key criteria any service provider should look at when choosing an RPA vendor.

How We Chose the Best Robotic Process Automation Software?

The best Robotic Process Automation (RPA) companies of 2021

Let’s have a look at the list of the best RPA companies in 2021:

#1) ElectroNeek

#3) UiPath RPA

#4) Blue Prism

#5) Laserfiche

#6) Microsoft Power Automate

#7) Appian

#8) Automate Robotic Process Automation

#9) Nintex RPA

#10) Intellibot

#2) Automation Anywhere – RPA | Robotic Process Automation

Top 10 Robotic Process Automation (RPA) tools in 2021

Now let’s dive deeper in each solution listed above.

#1) ElectroNeek

ElectroNeek logo

ElectroNeek is an RPA platform that is disrupting the RPA market with its one-of-a-kind solution for Managed Service Providers and IT teams. Bots built in its Studio Pro IDE do not need licenses to run. This means that it requires no commercial software and companies that choose ElectroNeek for their automation needs can scale up exponentially. 

Learn more about ElectroNeek disrupting model

The key features include a no-code/low-code environment for non-technical professionals, advanced JavaScript-based features for experienced IT teams, robust browser and desktop automation, on-premises and cloud deployments, and numerous integrations.

Target audience: Small, Medium, Large businesses

Pricing

Starting from: $0

Licensing model: Free RPA bot licenses, Subscription

Features

  • API
  • Abbreviation Detection
  • Access Controls/Permissions
  • Alerts/Notifications
  • Collaboration tools
  • Parameters Validation
  • Attended Automation
  • Business Process Automation
  • CRM
  • Code-Free Development
  • Disparate Data Collection
  • Document Extraction
  • Enhanced Debugging
  • ETL – Extract/Transfer/Load
  • Electronic Forms
  • Image Capture, Recognition, and Extraction 
  • OCR
  • Process Building and Mapping
  • Test Script Reviews
  • Third-Party Integrations
  • Visual Workflow Management
  • Workflow Configuration
  • Status Tracking
  • Delays Built In Functions
  • Terminals Support
  • Visually Separated Logs
  • Zoom In/Out on Canva
  • Chrome Extension UX

Integrations

ElectroNeek integrates with 100% of the most popular apps with Zapier (2000+). The list of the integrations include:

  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk
  • And more

#2) Automation Anywhere

Automation Anywhere logo

Automation Anywhere is one of the top RPA solutions focused on automating enterprise-grade companies from financial, public, telecom, HR, and many other sectors.

Among the key features are: attended and unattended automation, IP address processing, data processing, and compliance operations automation. Security is a top priority for the vendor, hence they have several types of security frameworks (role-based, network-based access management, end-to-end data protection, etc.)

Target audience: Enterprise

Pricing

Starting from: $995

Licensing model: One-Time License

Most popular features 

  • AI/Machine Learning 
  • API 
  • Collaboration Tools 
  • Data Capture and Transfer 
  • Data Extraction
  • Data Import/Export 
  • Real-Time Data
  • Reporting and Statistics 
  • Reporting/Analytics 

Integrations

Integrates with 5% of the most popular apps:

  • Microsoft Azure

#3) UIPath

UIPath logo

UiPath is a cloud-based automation solution that assists enterprises and government organizations in streamlining their operations. 

Among the key features of UiPath are a no-code/low-code development environment, the ability to code by using multiple coding languages (Java, VB.Net, Python), and the capability for users to store licenses in a single database.

Target audience: Enterprise

Pricing

Starting from: $3,990/year

Licensing model: Subscription

Most popular features

  • API 
  • Access Controls/Permissions 
  • Alerts/Notifications 
  • Billing and Invoicing 
  • Collaboration Tools 
  • Compliance Management 
  • Document Management 
  • Mobile Access 
  • Reporting/Analytics
  • Third-Party Integrations 

Integrations

Automation Anywhere Integrates with 20% of the most popular apps:

  • Google Calendar
  • Google Drive 
  • Microsoft Excel
  • Microsoft Outlook

#4) Blue Prism

Blue Prism logo

Blue Prism is a drag-and-drop RPA platform that allows businesses of all sizes to build RPA bots and manage the key areas of their business: operations, systems, communications, and employees.

Among the key features that Blue Prism offers to its users are speech-to-text conversion, data search, machine learning, customized process libraries, open API, and chatbots.

Target audience: Small, medium, and large businesses

Pricing: On-demand

Most popular features 

  • AI/Machine Learning
  • API
  • Data Capture and Transfer 
  • Data Extraction 
  • Drag and Drop 
  • Predictive Analytics 
  • Real-Time Data 
  • Reporting/Analytics 
  • Search/Filter 
  • Sentiment Analysis 

Integrations

Most popular applications

#5) Laserfiche

Laserfiche logo

Laserfiche is an automation tool that mostly focuses on application and content management activities across an organization. 

The key features include a no-code development environment, intelligent document management, and enhanced compliance solutions.

Target audience: Small, medium, and large businesses

Most popular features

  • Access Controls/Permissions
  • Alerts/Notifications 
  • Collaboration Tools 
  • Content Management 
  • Document Management 
  • Document Storage 
  • Drag and Drop 
  • File Sharing
  • Mobile Access 
  • Search/Filter
  • Task Management 
  • Third-Party Integrations 
  • Version Control 
  • Workflow Management

Integrations

Laserfiche integrates with 15% of the most popular apps:

  • Gmail
  • Salesforce Sales Cloud
  • Microsoft 365

#6) Microsoft Power Automate 

Microsoft Power Automate logo

Microsoft Power Automate is a cloud-based RPA tool that helps large companies in managing their desktop and web application-based tasks. 

It is a Windows-based technology with fundamental capabilities, such as collaboration activities, event management, system monitoring, triggers, folders, files automation, and many other, for simple and complex automations.

Target audience: Enterprise

Pricing

On demand (free developer seats available via a minimum purchase of more than 5,000 MS Packages)

Licensing model: Subscription

Most popular features of all Operations Management apps

  • API
  • Alerts/Notifications 
  • Billing & Invoicing 
  • Collaboration Tools 
  • Document Management 
  • Search/Filter 
  • Third Party Integrations 
  • Workflow Management 

Integrations

WinAutomation integrates with 15% of the most popular apps.

  • MSAccess
  • CaptureFast
  • CyberArk
  • Microsoft SQL Server
  • MySQL,

#7) Appian

Appian logo

Appian is a low-code RPA platform that helps small-to-large companies to build customized applications and streamline their daily operations. 

The key features include 3-step app development, case management, BPM, and no-code integration capabilities.

Target audience: Small, medium, and large businesses

Pricing

Starting from: $75/month

Application edition: $75/user/month

Enterprise edition: $150/user/month

Licensing model: Subscription 

Most popular features

  • API 
  • Alerts/Notifications 
  • Collaboration Tools
  • Custom Development
  • Deployment Management 
  • Drag and Drop 
  • Mobile Development 
  • Reporting and Statistics 
  • Reporting/Analytics 
  • Software Development

Integrations

Integrates with 15% of the most popular apps:

  • Dropbox Business
  • SharePoint
  • Twilio

#8) Automate RPA by HelpSystems

Automate RPA by HelpSystems logo

Automate RPA is an automation solution designed for businesses from banking and finance to healthcare and insurance. 

Automate RPA enables users to execute data scraping, file transfer, email marketing activities, and offers a visual interface with no-code capabilities. Can be deployed on-premises or in the cloud.

Target audience: Small, medium, and large businesses

Pricing

Starting from: $3,600/year

Licensing model: Subscription

Most popular features

  • API 
  • Data Capture and Transfer 
  • Reporting/Analytics 

Integrations

Automate RPA integrates with 10% of the most popular apps:

  • Microsoft Excel
  • SharePoint
  • Microsoft Exchange
  • Amazon Web Services
  • Jenkins

#9) Nintex RPA

 Nintex RPA logo

Nintex RPA is among the list of the top no-code/low-code RPA tools for medium and large companies that allows automating routine tasks. It has a no-code drag-and-drop functionality that provides large companies with sophisticated management tools available to non-technical professionals.

Nintex helps to ensure data consistency by helping to automate data validation, data reconciliation, and overall data management process. 

Target audience: Medium and large enterprises

Pricing

Starting from: $850/month

Licensing model: Subscription

Features

  • Drag and Drop 
  • Reporting/Analytics 
  • Workflow Management 

Integrations

  • Microsoft Excel

#10) Intellibot

Intellibot logo

Intellibot is an enterprise-grade automation platform that is focused on secured solutions for companies across various industries.  

It is a fast, easy-to-use, and scalable solution with a bunch of features, such as data extraction tools, bot performance analytics, bot management, and scheduling, which enables building even complex automations.

Target audience: Enterprise

Automation Building

  • Visual Editor
  • Workflow Recording
  • Pre-Built Templates
  • Custom Automation
  • Collaboration
  • Bot Management and Execution
  • Bot Scheduling
  • Attended Automation
  • Unattended Automation
  • Bot Performance Analytics

Pricing: On-demand

Integrations

  • Pre-Built Integrations Between Enterprise Applications

Compare Robotic Process Automation (RPA) software – 2021

Below we provide you with a comparison grid that includes 4 RPA platforms listed in the article above (we’ve selected them based on the G2 ratings for 2021. The ratings are based on a number of criteria, including: ease of use, meeting requirements and ease of doing business with):

rpa tools comparison 2021

As a final note

We’ve defined RPA, discovered its advantages and areas of use, and observed the 10 best RPA tools in 2021 that can help MSPs and IT teams be successful in their automation journey.

The list above is mostly based on the G2 trusted rankings, which consider customer feedback, satisfaction scores, employee growth, and digital presence.

Below is the G2 Market Momentum Grid where, along with such big players with a decades-long history as UiPath and Automation Anywhere, you can see ElectroNeek, which, while being a young entrant in the market, has achieved a leading position in the grid for the second quarter in a row. 

G2 Market Momentum Grid of RPA

In a nutshell, although each solution has its unique features and advantages, there are always high performers that, depending on your strategic goals and cost preferences, may be the right choice for your particular business.

If you are an MSP or an IT professional with sophisticated business requirements for an RPA platform, book a demo and see how ElectroNeek can serve your technology, cost efficiency, and scalability needs.