Integrations · customer support
ElectroNeek + Front
Connect Front to your ElectroNeek agents and ship work end-to-end across both systems. Ships with 21 ready actions and 5 event triggers — usable in agent workflows without code.
What agents can do with Front
Actions · 21
Add Comment
Add a comment (internal note) to a conversation in Front.
Add Contact Handle
Add a handle (email, phone number, etc.) to an existing Contact.
Add Conversation Links
Link external references (URLs) to a conversation.
Add Conversation Tags
Add one or more tags to a conversation.
Assign/Unassign Conversation
Assign a conversation to a teammate or remove assignment.
Create Account
Create a new account in Front.
Create Contact
Create a new contact in Front.
Create Draft
Create a draft message in Front.
Create Draft Reply
Create a draft reply to an existing conversation (subject/quote etc.) without sending immediately.
Create Link
Create a Link in Front (name, external URL).
Find Account
List company accounts and optionally filter by email domain or external ID.
Find Contact
Look up a contact by handle (email, phone, etc.) or other identifying field.
Find Conversation
Find a conversation by search filters such as subject, participants, tags, inbox, etc.
Remove Contact Handle
Remove a handle (email, phone number, etc.) from an existing Contact.
Remove Conversation Links
Remove external links from a conversation in Front.
Send Message
Send a new message (starts a conversation) with subject, recipients, body, attachments, tags, etc.
Send Reply
Send a reply to a conversation in Front.
Update Account
Update an existing account in Front.
Update Contact
Update an existing contact in Front.
Update Conversation
Modify conversation properties: status, assignee, inbox, tags, etc.
Update Link
Update the name or external URL of a Link in Front.
Triggers · 5
New Comment
Fires when a new comment is posted on a conversation in Front.
New Inbound Message
Fires when a new message is received in a shared inbox.
New Outbound Message
Fires when a message is sent or replied to in Front.
New Tag Added to Message
Fires when a tag is applied to a conversation.
New Conversation State Change
Triggers when a conversation changes to a specified state.
How Front fits an agent workflow
01
Trigger or read
An agent starts from a Front event or reads Front data as part of a broader workflow.
02
Decide with AI
The agent classifies, matches, or drafts — with your guardrails and human approvals where it matters.
03
Act across systems
Results post back to Front and to the rest of your stack — ERP, spreadsheets, email — in one run.