Integrations · customer support
ElectroNeek + Gorgias
Helpdesk platform for ecommerce teams to manage tickets, customers, and support conversations. Ships with 7 ready actions — usable in agent workflows without code.
What agents can do with Gorgias
Actions · 7
Create Ticket
Create a new Gorgias ticket with an initial message.
Get Ticket
Retrieve a Gorgias ticket by ID.
Update Ticket
Update a Gorgias ticket.
List Tickets
List Gorgias tickets with cursor-based pagination support.
Create Message
Create a reply or message on an existing Gorgias ticket.
Get Customer
Retrieve a Gorgias customer by ID or find one by email.
Custom API Call
Make a custom API call to a specific endpoint
How Gorgias fits an agent workflow
01
Trigger or read
An agent starts from a Gorgias event or reads Gorgias data as part of a broader workflow.
02
Decide with AI
The agent classifies, matches, or drafts — with your guardrails and human approvals where it matters.
03
Act across systems
Results post back to Gorgias and to the rest of your stack — ERP, spreadsheets, email — in one run.