Integrations · customer support
ElectroNeek + Help Scout
Connect Help Scout to your ElectroNeek agents and ship work end-to-end across both systems. Ships with 9 ready actions and 4 event triggers — usable in agent workflows without code.
What agents can do with Help Scout
Actions · 9
Create Conversation
Start a new conversation.
Send Reply
Sends a reply in an existing conversation.
Add Note
Adds a note to a conversation.
Create Customer
Adds a new customer to Help Scout.
Update Customer Properties
Updates customer's properties.
Find Conversation
Finds an existing conversation using provided filter.
Find Customer
Finds a customer by email.
Find User
Finds a user by email.
Custom API Call
Make a custom API call to a specific endpoint
Triggers · 4
Conversation Created
Triggers when a new conversation is started in a mailbox.
Conversation Assigned
Triggers when a conversation is assigned to a user.
New Customer
Triggers when a new customer is added.
Tags Updated
Triggers when tags on a conversation are modified.
How Help Scout fits an agent workflow
01
Trigger or read
An agent starts from a Help Scout event or reads Help Scout data as part of a broader workflow.
02
Decide with AI
The agent classifies, matches, or drafts — with your guardrails and human approvals where it matters.
03
Act across systems
Results post back to Help Scout and to the rest of your stack — ERP, spreadsheets, email — in one run.