Archived plans, not available for new users now.
Version: 3.7
Date: 11/28/2022
Platform Plans
There are three (3) Platform Plans: Gold, Silver, and Bronze. Each plan includes specific sets of products and platform features (Hubs).
Gold
Users subscribed to ElectroNeek’s Gold Platform Plan have a strong automation team and a clear GTM vision. They don’t need to have any business support and ready to move forward with their huge customer base and well-structured demand generation channels. Gold users benefit from the highest level product and platform plans and the highest support SLA.
Silver
Users subscribed to ElectroNeek’s Silver Platform Plan can drive multiple revenue streams from their projects - from selling automation, providing consulting, and reselling client-focused Platform tools. They have access to all Platform features, all educational materials, and ElectroNeek's development support for complex use cases. Silver users usually have a sales and marketing team to support their automation business.
Bronze
Users subscribed to ElectroNeek’s Bronze Platform Plan already have a small automation practice or have decided to start with a small automation team. They have access to the core Platform and Hubs resources and start with less complex automation use cases they can easily replicate with new and existing clients. On day one, they may not have a robust sales, marketing, or automation practice and generally take 6-12 months to build revenue from their initial automation foundation.
Business Hub
| Features | Description | Gold | Silver | Bronze |
| Product Training | Our comprehensive training courses educates your team on how to build RPA bots and run automation at scale for your customers. | ✔ | ✔ | ✔ |
| Sales Starter Kit | Our in-platform education courses help you start your foundation in selling RPA. | ✔ | ✔ | ✔ |
| Sales Education Journey | Training, best practices, winning strategies, and methodologies for your sales team. | ✔ | ✔ | ✔ |
| Sales Collateral | Download sales assets and content to build your sales process from scratch or improve existing sales. | ✔ | ✔ | ✔ |
| Marketing Education Journeys | Training, best practices, winning strategies, and methodologies for your marketing team. | ✔ | ✔ | ✔ |
| Marketing Collateral | Download branded and co-branded marketing assets and resources to build and enhance your marketing and GTM process. | ✔ | ✔ | — |
| Executive Education Journeys | Exclusive executive topics, tips, winning strategies and methodologies to guide your team. | ✔ | ✔ | — |
| Resell to your Clients | Revenue sharing program so you can create accounts for your clients and resell ElectroNeek products. | 50% | 35% | 20% |
| Trials for your Clients | Activate trial access to ElectroNeek’s products for your clients for pre-sales and proof of concept validation. | 45 days, up to 10 per month in total | 14 days, up to 5 per month in total | 7 days, up to 2 per month in total |
Automation Hub
| Features | Description | Gold | Silver | Bronze |
| Bot Runner | Download the free software and run an unlimited number of attended or unattended RPA (Robotic Process Automation) bots. You can also provide BotRunners to your clients without limitation. Bot Runner | ✔ | ✔ | ✔ |
| Studio Pro | Automation Tool for building RPA bots for your clients Studio Pro | Varies by contract | Varies by contract | Varies by contract |
| SaaS Orchestrator | RPA Bot management control room to manage your automation ecosystem. Manage bots, build sequences, and monitor and analyze automation performance. SaaS Orchestrator can be used by you or resold to your clients. | Varies by contract | Varies by contract | Varies by contract |
| Zapier Integration | Connect your Zapier account to the ElectroNeek Platform and connect RPA bots to an unlimited number of SaaS tools. Available for the users with the active Orchestrator license. | ✔ | ✔ | ✔ |
| Bot Protection | Encrypt your RPA bots and protect your intellectual property and source workflows from being edited or copied. | ✔ | ✔ | — |
| Closed RDP Support | Allow your RPA bots work on clients' machines via RDP (Remote Desktop) even if the session is closed. Available for the users with the active Orchestrator license. | ✔ | ✔ | — |
| Google and Microsoft OCRs Engines | Each platform plan provides a specified number of complementary pages for optical recognition tools. Available for the users with the active Orchestrator license. | 500k pages | 100k pages | 12k pages |
| Anti-Captcha | Allow your RPA bots to solve captchas on the web pages. Available for the users with the active Orchestrator license. | 60k requests | 24k requests | 6k requests |
| Audit Logs | Audit logs for your users are retained on our servers for a specified number of months. It can also be downloaded and kept locally. | 24 months; Up to 12 GB limit for all logs | Up to 3 months; Up to 4 GB limit for all logs | — |
| Orchestrator Auto Logs | Send RPA bot actions to the SaaS Orchestrator to control them from one place. Keep the data on our servers or download it locally. Available for the users with the active Orchestrator license. | 24 months; Up to 12 GB limit for all logs | Up to 3 months; Up to 4 GB limit for all logs | — |
| API | Build integrations with any solution based on REST API. Available for the users with the active Orchestrator license. | 50 requests /sec | 10 requests /sec | — |
| Internet Explorer Picker | Automation native support for Internet Explorer. | ✔ | ✔ | — |
| Microsoft SQL and Oracle DB Connectors | Access the most common databases using native connectors. | ✔ | ✔ | — |
Service Hub
| Features | Description | Gold | Silver | Bronze |
| Product Issues and Bugfixes | Report issues and bugs directly from the Support Portal. Support is provided based on the policy and plan SLA. | ✔ | ✔ | ✔ |
| Community Forum | Post, read, and collaborate with other ElectroNeek Platform users. Learn best practices, get help and help other community members. | ✔ | ✔ | ✔ |
| New Feature Requests | Post your ideas on the Community Forum, and our Product Team will review suggestions and provide feedback on them. We review requests each 2 (two) quarters. | ✔ | ✔ | ✔ |
| Development Support | Request RPA bot development support for your automation projects. Fill out the form to connect with an ElectroNeek expert to help you when you’re stuck. | ✔ | ✔ | — |
| Penetration Tests and Security | Upload your custom security-related topics or receive answers to your client's questions. Requests receive a response within three weeks. | ✔ | ✔ | — |
| Enterprise Bid (RFP / RFI, custom proposal) Project Support | Upload your proposal document to the platform and receive feedback and support within two weeks. | ✔ | ✔ | — |
Account users
| Features | Description | Gold | Silver | Bronze |
| Included Users | Users you already have in your plan, and they are able to access all Hubs, any features or products | 10 | 5 | 3 |
| Max users | The limit of users you can have in your account without the need to move to the next available plan | — | up to 10 | up to 5 |