Industry: Alcohol

Beluga swiftly sets up new software in IT infrastructure using ElectroNeek

About Beluga Group:

BELUGA GROUP is a large spirits company. The business’s philosophy of Beluga is grounded in consumer focus, leadership, innovation, global approach and personal growth. The company has more than 9000 employees and distributes its products to 80 countries in 5 continents.

THE CHALLENGE

IT department employees in a global alcoholic company spend a significant amount of time on setting up a workstation for employees and installing various software in the client’s IT infrastructure.

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Bots execute automated tasks in:

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Automated process

The implemented robot establishes the necessary list of software. It sets up the mail service and performs several operations required to configure workstation parameters, saving several hours of monotonous manual work of an employee.

Benefits

Reduced bottlenecks in the employee onboarding process

6+ hours/day of IT support time is saved, increasing the efficiency of the IT department and allowing them to focus on infrastructure tasks

Achievements and future plans

Beluga’s IT department streamlined the installation of software, which helped its employees to concentrate on system consistency, cybersecurity measures, and operational work processes. It also allows Beluga to provide better customer service experience, strengthening relationships with clients and stepping up in the international market. The company plans to automate more tasks using ElectroNeek Automation Hub.

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