Beluga automated IT onboarding process
The Beluga IT team reduced the cost of its employee onboarding process by 60% using ElectroNeek bots to automate corporate account set up and software installation.
The largest alcohol manufacturer in Russia, Beluga Group is a major producer of vodka and distilled beverages, and one of the country’s key importers of spirits. Founded in 1999, Beluga has a strong global presence, distributing its products to 80 countries and holding offices in the USA, EU, Great Britain, Australia, and many other countries.
The IT department at the Beluga Group was spending a huge amount of time setting up workstations for new employees and installing software, drivers, and operating systems on their computers.
Automation enabled the IT team to increase their onboarding from one to six people per day, reducing IT onboarding costs by 60%
Within the automation process, a bot built the list of relevant software, drivers, and operating systems. It executed tasks to set up the email service and corporate accounts, as well as to configure workstation parameters.
Bottlenecks in the employee onboarding process reduced by 40%
The cost of the onboarding process was reduced by 60%
The automation of the IT onboarding process allowed Beluga’s IT team members to focus on system consistency, cybersecurity measures, and operational improvements. Having strengthened client relations, it also enhanced customer service, allowing Beluga to extend its access to the global market.
Beluga plans to continue working with ElectroNeek to implement automation across other functions.
- Beluga Group
- Liquors and beverages
- Moscow, Russia
- Employee onboarding
- Corporate accounts setup
- Software installation
- Drivers installation
- Windows setup
- OS setup
- Spreadsheets automation
- Software automation
- Image Assistant
- IBM Notes
- IBM Office